Privacy Policy

Wrenix Tools understands the importance of protecting the privacy and confidentiality of our customers' personal information. We do not sell, exchange, or rent your personal information to third parties. We are committed to safeguarding your privacy and take reasonable measures to keep your information secure.

It is important that you keep your own computer, account details, passwords, and payment information secure. Please do not share these details with third parties, as Wrenix Tools cannot be held responsible for any misuse resulting from unauthorised access to your personal information.

This Privacy Policy explains how we collect, use, store, and protect your personal information and forms part of our Terms and Conditions.

When you place an order, we may collect your full name, billing address, delivery address, postcode, telephone number, and email address. This information is required to process and fulfil your order, provide customer support, communicate order updates, and comply with legal obligations. We may also collect your name and email address when you subscribe to our newsletter or create an account on our website. From time to time, we may send information regarding new products, special offers, promotions, and services that may be of interest to you. You may unsubscribe from marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly.

We use the information collected from you to process orders, improve our website, provide customer support, and enhance your shopping experience. We may also use information in an aggregated and anonymous format for statistical analysis, market research, and website performance monitoring. To fulfil your order, we may share necessary information with trusted third-party service providers, including payment processors, delivery companies, website hosting providers, and technology partners. These providers are only given the information required to perform their services and are not permitted to use your information for any other purpose. We may retain transaction records and customer information for accounting, legal, fraud prevention, and customer service purposes as required by applicable laws and regulations.

If you have opted in to receive marketing communications, Wrenix Tools may send information regarding products, promotions, offers, and services. You can update your marketing preferences or unsubscribe at any time.

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies help us remember items in your shopping basket, maintain secure login sessions, and understand how visitors use our website. Session cookies may be used to identify your visit while you browse the website. These cookies do not contain personal information and are used solely to enable website functionality and improve the customer experience.

We may use website analytics tools to help us understand how visitors interact with our website. This information is collected anonymously and is used to improve website performance, navigation, content, and user experience.

Changes to This Policy
Wrenix Tools reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Wrenix Tools using the contact information provided on our website.